At Kindoval, we provide a secure and transparent checkout experience for customers in the United Kingdom. This policy explains our accepted payment methods and how payments are processed when you place an order.
Accepted Payment Methods
We accept:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
Payment options may vary depending on your device, browser, location and payment-provider eligibility.
Currency and Pricing
All prices and transactions are displayed and processed in Pounds Sterling (GBP / £).
The product price shown on our website will remain consistent throughout checkout, except where a valid discount is applied. Any applicable VAT and delivery charges will be clearly displayed before you place your order. We do not add undisclosed payment-processing or handling fees.
Your bank may charge currency-conversion or international transaction fees if your payment account is held in another currency.
Payment Security
Payments are processed securely through Shopify Payments and other authorised payment providers available through Shopify.
Our checkout uses SSL encryption and may use fraud screening, card verification and 3D Secure authentication. Kindoval does not receive or store your complete card number, security code or digital-wallet credentials.
Payment Authorisation
By placing an order, you authorise Kindoval and its payment providers to charge your selected payment method for the total amount displayed at checkout.
An order may be delayed or cancelled if:
- Payment cannot be authorised.
- Billing information cannot be verified.
- The transaction is identified as potentially unauthorised or fraudulent.
- Additional verification is not completed.
If your payment is declined, please check your payment details, try another available method or contact your bank.
Order Confirmation
After successful payment authorisation, we will send an order confirmation email containing your order number, purchased items and order total.
If you do not receive the email, please check your spam or junk folder and confirm that you entered the correct email address during checkout.
Cancellations and Refunds
Cancellations, returns and refunds are handled according to our Return & Refund Policy and Shipping Policy.
Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Information
If you have any questions about our website, products, orders or policies, please contact our customer support team using the details below.
Brand Name: Kindoval
Email: support@kindoval.com
Phone: +44 7988 594208
Business Hours: 9:00 AM–5:00 PM, Monday–Friday (GMT/BST)
Business Address: Office 1067, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom